We Follow Up With Every Lead You Generate. You Don't Pay Until We Book Revenue
Local businesses recover $40K–$100K in leads they were already paying for, without adding staff, changing their process, or paying anything upfront
Dormant Lead Reactivation
You've got hundreds of leads sitting cold, people who asked about your services, got a quote, then went quiet. This reaches out to each of them personally, restarts the conversation, and books them back onto your calendar.
We upload your dormant lead list
No tech setup needed. Just send us your database and we handle the rest.
AI sends personalised SMS conversations
Feels human. No bulk blasting. Each message is contextual and conversational.
Interested leads get booked straight into your diary
Hot leads are automatically qualified and scheduled, you just show up to the call.
Instant Lead Response
The business that calls back first wins the job. Period. A new lead lands in your system and within 60 seconds, day or night, they get a personalized response that qualifies them and books the appointment.
Studies show responding in under 60 seconds delivers 3x more conversions than calling back within the hour. Your competitors are still checking their email.
New lead comes in from any source
Facebook, Google, your website — the AI monitors every channel simultaneously.
AI responds within 60 seconds
A natural, personalised message lands before your competitor even sees the notification.
Lead is qualified and booked automatically
The AI asks the right questions, filters tyre-kickers, and books genuine prospects straight into your calendar.
After Hours Booking System
40% of your leads call or submit forms after 5pm. Right now, most of them are going to voicemail and then calling your competitor in the morning. This handles every evening, weekend, and holiday inquiry, qualifies the lead, answers their questions, and gets them booked before you wake up.
One client booked $51K in their first month.
Lead arrives outside business hours
Evening, weekend, bank holiday, the AI never clocks off.
AI qualifies and nurtures instantly
Asks the right questions, handles objections, and keeps the conversation warm.
Appointment booked for next working day
You wake up to a full diary. No leads lost to silence overnight.
Review Response Manager
Every review, five stars or one star, gets a professional, on-brand response within hours. Not weeks. Not when someone remembers.
Unanswered reviews cost you future customers. Businesses that respond to all reviews average a 4.9★ rating. This handles every review so you maintain a perfect response rate without touching it yourself.
New review lands on your Google profile
5 star or 1 star, the AI monitors and responds to every single one.
AI crafts a personalised reply in your brand voice
No generic responses. Each reply references the review specifically and sounds like you.
Negative reviews handled with care
Notifies you immediately to diffuse, protecting your reputation and showing prospects you care.
Abandonded Cart Recovery
Seven out of ten shoppers leave without buying. That's a follow-up problem. A personalized SMS goes out within minutes of abandonment, brings them back, and closes the sale.
Customer abandons cart or checkout
The AI detects the drop-off instantly and triggers the recovery sequence.
Personalised SMS sent within minutes
References the exact product they left behind. Feels personal, not automated.
Objections handled, purchase completed
AI answers questions, offers incentives if needed, and closes the sale — hands free.
24/7 Voice Receptionist
Every call answered in 2 rings. Every caller gets a real conversation, not a voicemail. Every appointment booked directly to your calendar, day, night, and weekends. Urgent calls get flagged and routed to you immediately. Routine inquiries get handled without you lifting a finger. Your phone never goes to voicemail again.
AI answers every call in under 2 rings
After hours, on weekends, or when your team is tied up, every call gets a live, intelligent response. Always.
Qualifies the caller and answers common questions
The AI knows your business, handles FAQs, and identifies exactly what the caller needs, no scripts, no hold music.
Books appointments or transfers to a human instantly
Ready-to-buy callers are booked straight into your calendar. Urgent calls are transferred to the right person in real time.
Social Media Inbox Manager
When someone DMs you on Facebook or Instagram asking for a quote, every hour you don't respond is a chance they message your competitor instead.
Every message, on both platforms, gets a real response within 60 seconds, around the clock. Leads get qualified and pointed toward booking. You check your calendar in the morning to see what came in overnight.
Monitors every DM and comment in real time
Facebook and Instagram messages, comments, and reviews, captured the moment they arrive. Nothing falls through the cracks.
Responds instantly with context-aware, on-brand replies
The AI knows your business, tone, pricing FAQs, and policies. Responses feel human, not templated, not generic.
Escalates leads and complaints to your team with full context
Ready-to-buy enquiries are flagged and handed off with the full conversation. Complaints are resolved before they go public.
Reputation Router
Most bad reviews go live before you even know there's a problem. The Reputation Agent reaches out to every customer after their interaction, notifying you of unhappy ones privately, flagged, and handled by your team to diffuse.
Automatically follows up after every customer interaction
Triggered after a job completion, appointment, or purchase, no manual follow-up needed. Every customer gets a message.
Detects sentiment and routes accordingly
Happy customers are sent directly to your Google or Facebook review page to leave a 5-star review. Unhappy ones also get to speak with you.
Flags negative feedback and alerts your support team immediately
Every unhappy response is captured, logged, and sent to your team to resolve.
Frequently Asked Questions
Everything you need to know before booking a call.
Database reactivation is the process of re-engaging leads who previously expressed interest in your business but never converted. Using personalized SMS outreach, NighthawkAI contacts dormant contacts and qualifies those ready to buy. Most clients recover $40,000–$100,000 from lists they had already written off.
The Speed to Lead Bot contacts every new inbound lead within 60 seconds of their inquiry, around the clock. Research shows businesses are 21x more likely to close when they respond within 5 minutes versus 30 minutes. Most competitors respond in hours — or not at all.
The Out of Hours Bot qualifies and books every lead that arrives in the evenings, on weekends, and on public holidays. Your calendar fills overnight. Clients start each Monday with pre-qualified appointments from leads that would otherwise have gone cold by morning.
NighthawkAI is built for local service businesses — HVAC, roofing, dental practices, law firms, and auto dealerships. Each industry has different lead patterns and response expectations. The bots are configured to match your vertical's typical buying conversation, not a generic script.
Yes, with proper consent management. NighthawkAI sequences comply with Canada's Anti-Spam Legislation (CASL). The Database Reactivation Bot targets leads who previously opted in to contact from your business when they originally inquired. Every sequence includes a clear opt-out mechanism.
NighthawkAI uses performance-based pricing — you pay based on booked appointments and qualified leads delivered, not a flat monthly retainer. If the campaign doesn't produce results, you don't owe anything. Book a free call to see what that looks like for your specific database.
Most NighthawkAI campaigns are live within a few business days of onboarding. The process includes connecting your lead list, configuring messaging in your brand voice, and a test run before full launch. You'll see the first replies within 24–48 hours of going live.
NighthawkAI clients typically see a 41% average reply rate on reactivation campaigns and recover between $40,000 and $100,000 per campaign within the first month. Results vary by database age and industry. Use the Leads Leak Calculator to estimate what your specific database is worth before you commit.
NighthawkAi vs The Alternatives
See why hundreds of businesses choose AI automations over manual follow-up or doing nothing at all.
| NighthawkAi Recommended | Manual Follow-Up | Doing Nothing | |
|---|---|---|---|
| Responds to leads 24/7 | ✓ | ✗ | ✗ |
| Replies within 60 seconds | ✓ | ✗ | ✗ |
| Works dormant lead databases | ✓ | ✗ | ✗ |
| Handles out of hours enquiries | ✓ | ✗ | ✗ |
| Responds to every Google review | ✓ | ✗ | ✗ |
| Recovers abandoned carts | ✓ | ✗ | ✗ |
| No extra staff needed | ✓ | ✗ | ✓ |
| Results within 7 days | ✓ | ✗ | ✗ |
| Average revenue recovered | $40K–$100K | Varies | $0 |